Shipping policy

Shipping Policy

Shipping Locations
We currently ship to the following countries:

  • New Zealand
  • Australia
  • United Kingdom
  • United States
  • Canada

Processing Time
Orders are processed typically within 3 business days. Processing times may vary during peak periods.

Estimated Delivery Times

  • New Zealand & Australia: 3–14 working days
  • United Kingdom, United States & Canada: 3–14 working days

Delivery timeframes are estimates and may be affected by factors outside our control, including customs processing and carrier delays.

Customs & Duties
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer.

Contact
For shipping-related enquiries, contact our support team.